Legal.

Privacy policy

This Privacy Policy describes how Lev3l Products Ltd collects, uses, and discloses information collected through our website and our products and services.

1. Information We Collect

We may collect various types of information from or about you when you use the Services. This information may include:

  • Personal Information: This includes information that can be used to identify you directly, such as your name, email address, phone number, billing address, and other contact information.

  • Usage Data: This includes information about how you use the Services, such as the pages you visit, features you use, and the content you access.

  • Device Information: This includes information about the device you use to access the Services, such as your device type, operating system, IP address, and browser type.

  • Log Data: When you use the Services, we may automatically collect information about your activity. This may include information such as your search queries, access times, and error logs.

2. How We Use Your Information

We may use the information we collect for various purposes, including:

  • To provide and maintain the Services.

  • To improve the Services and develop new features.

  • To personalize your experience with the Services.

  • To send you marketing and promotional communications (with your consent).

  • To analyse your use of the Services.

  • To comply with legal and regulatory obligations.

3. Sharing Your Information

We may share your information with third-party service providers who help us operate and improve the Services. These service providers are obligated to protect your information and use it only for the purposes we have specified.

We may also disclose your information if required by law, to protect our rights or the rights of others, or to prevent fraud or other harmful activities.

4. Your Choices

You have choices regarding your information. You can:

  • Access and update your personal information.

  • Opt-out of receiving marketing communications from us.

  • Request deletion of your personal information (subject to certain limitations).

5. Data Retention

We will retain your information for as long as necessary to fulfil the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Security

We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission or electronic storage is completely secure.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us using the provided information located on our home page.

Cookie policy

This Cookie Policy explains how Lev3l Products Ltd. ("Lev3l", "we", "us", or "our") uses cookies and similar tracking technologies on our website (the "Website") and our products and services (collectively, the "Services").

1. What are Cookies?

Cookies are small text files that are stored on your device (computer, phone, tablet, etc.) when you visit a website. They allow the website to remember your actions and preferences (such as login information, language preference, font size, and other display preferences) over a period of time, so you don't have to keep re-entering them whenever you come back to the site or browse from one page to another.

2. What Types of Cookies Do We Use?

We may use various types of cookies on the Services, including:

  • Essential Cookies: These cookies are strictly necessary for the operation of our Services. They allow you to navigate the Services and use essential features such as online shopping carts and secure areas. The Services cannot function properly without these cookies.

  • Performance Cookies: These cookies collect information about how you use the Services, such as the pages you visit and any errors you encounter. This information helps us improve the performance of the Services and provide a better user experience.

  • Functionality Cookies: These cookies allow the Services to remember your choices (such as your language preference or region) and provide you with more personalized features.

  • Targeting or Advertising Cookies: These cookies may be used to deliver advertising messages that are more relevant to you and your interests.

3. How to Manage Cookies

You can manage your cookie preferences through your web browser settings. Most browsers allow you to block or delete cookies altogether, or to receive a notification before a cookie is stored. However, blocking or deleting cookies may affect your experience with the Services.

Here are links to resources on how to manage cookies in popular web browsers:

4. Your Consent

By using the Services, you consent to our use of cookies as described in this Cookie Policy.

5. Changes to this Cookie Policy

We may update this Cookie Policy from time to time. We will notify you of any changes by posting the new Cookie Policy on the Website.

6. Contact Us

If you have any questions about this Cookie Policy, please contact us using the provided information located on our home page.

Terms & Conditions

General Terms and Conditions of Supply of Level Concept Products Ltd

1. Definitions

  • 1.1 "The Company" shall mean Level Concept Products Limited trading from Westhey Barns, Higham Road, Barton-Le-Clay, Bedfordshire. MK45 4RB

  • 1.2 "The Customer" means the entity dealing with the Company whether a natural person, a limited liability company, an unincorporated body, or a partnership.

  • 1.3 "Equipment" means any and all articles sold by the Company in the course of its business.

  • 1.4 "Contract" means the contract between the Supplier and the Customer for the sale and purchase of Equipment in accordance with these Conditions.

  • 1.5 "Order" means the Customer's written purchase order to the Company for Equipment and which constitutes an offer by the Customer to purchase the Equipment in accordance with these Conditions. The Order shall only be deemed to be accepted when the Company issues a written confirmation at which point the Contract shall come into existence.

2. Basis of Contract

  • 2.1 Subject to clause 6.3, these Conditions apply to the Contract to the exclusion of any conditions and other terms that the Customer seeks to impose or incorporate, or which are implied by trade, custom, practice, or course of dealing. The Customer acknowledges that it has not relied on any statement, promise, representation, assurance, or warranty made or given by or on behalf of the Supplier which is not set out in the Contract. Any variation to these conditions will only be binding on the Company if the variation refers specifically to these conditions and has been signed by a Director of the Company. The taking of Equipment from the Company involves acceptance by the Customer of these terms and conditions.  

  • 2.2 Where relevant, any reference to the singular shall include the plural and vice versa. A reference to writing or written includes faxes and e-mails.

3. Risk & Title

  • 3.1 Risk in the Equipment shall pass to the Customer when the Customer or its agent takes delivery of or collects the Equipment.

  • 3.2 Even though risk has passed in accordance with clause 3.1, the Customer will not own the Equipment until the Company is paid in full for it and no other amounts are outstanding from the Customer to the Company.  

  • 3.3 Before title has passed to the Customer under clause 3.2 and without prejudice to any of its other rights, the Company shall have the right to recover and resell the Equipment or any of it and may enter upon the Customer's premises by its servants or agents for that purpose.  

  • 3.4 Until payment due under all contracts between the Customer and the Company has been made in full:

  • 3.4.1 The Customer shall hold the Equipment upon trust for the Company, maintain it in satisfactory condition, not paint it, and not remove the Company's labels or other identifying marks.  

  • 3.4.2 In the event of the sale of the Equipment by the Customer, he shall hold the proceeds of such sale on trust for the Company in a separate bank account opened by the Customer for this purpose.  

  • 3.4.3 The Company may trace all such proceeds of sale received by the Customer through any bank or other account maintained by the Customer.

  • 3.4.4 In the event of sale of the Equipment by the Customer in the ordinary course of its business, the Customer shall assign its rights to recover the selling price from the third party's concern to the Company if the Company so requires in writing.  

  • 3.4.5 The Customer shall not assign to any other person any rights arising from a sale of the Equipment without the express consent in writing of the Company.

  • 3.4.6 As the insurable risk in the Equipment shall pass to the Customer as soon as the Equipment is delivered to him or to his order, the Customer shall keep the Equipment insured in the amount of the contract price at which the Equipment is sold to the Customer against all insurable risks and if it is destroyed by an insured risk prior to payment being made for them by the Customer in full, the Customer shall receive the proceeds of such insurance as trustee for the Company.  

  • 3.4.7 If before title to the Equipment passes to the Customer, the Customer becomes subject to any of the events listed in clause 7.2, or the Company reasonably believes that any such event is about to happen and notifies the Customer accordingly, then, provided that the Goods have not been resold and without limiting any other right or remedy the Company may have, the Company may at any time require the Customer to deliver up the Equipment and, if the Customer fails to do so promptly, the provisions of clause 7.1 become operable.

5. Delivery and Payment

  • 5.1 The Equipment is sold on a firm sale basis. The Customer shall not have any right to refuse delivery or return any Equipment.

  • 5.2 The Company reserves the right to make deliveries by instalments and to render a separate invoice in respect of each such instalment. If the Company exercises its right to make deliveries in instalments, then any delay in the provision of such deliveries, or failure to deliver any further instalment or instalments, shall not entitle the Customer to reject the Equipment or the delivery of any other instalment or to withhold payment in respect of any instalment previously delivered.

  • 5.3 Delivery of the Equipment will be deemed to take place when the Company notifies the Customer that the Equipment is ready for collection. Unless otherwise agreed in writing, the Customer will collect the Equipment within 7 days of the issue of such notice by the Company.

  • 5.4 If the Customer fails to collect the Equipment from the Company within 7 days of the notification by the Company that the Equipment is ready for collection, then, without prejudice to any other rights and remedies of the Company, the Company shall be entitled to terminate the Contract in whole or part with immediate effect and return the Equipment to stock. If the Contract is terminated by the Company pursuant to this clause 5.4, the Company: (i) will have no further liability to the Customer for delivery of the Equipment; and (ii) may resell or otherwise dispose of part or all of the Equipment and, without prejudice to any other rights and remedies of the Company, the Customer will reimburse the Company on demand for any shortfall between: (i) the sums received by the Company for the Equipment after deducting reasonable storage and selling costs; and (ii) the price that was payable by the Customer for the Equipment.

  • 5.5 The Company shall be entitled to invoice the Customer for the Equipment (including any instalment of the Equipment) on, or at any time after, the date of delivery (or deemed delivery) in accordance with these Conditions. If delivery is postponed at the request or due to the default of the Customer, then the Company may submit its invoice at any time after the date that the Company notifies the Customer that the Equipment is ready for delivery, or would have been ready for delivery, in the ordinary course but for the request or default on the part of the Customer.

  • 5.6 Where the Customer has an account approved by the Company in writing, payment is due within 30 days from the date of the Company's invoice and must be made in GBP in full and cleared funds to the bank account nominated by the Company in writing from time to time. In all other cases, payment in full is required before the Equipment will be delivered. All sums paid late are liable to interest at the rate of the higher of 1.75% above the base rate of HSBC Plc or the rate allowed from time to time by the Late Payment of Commercial Debts (Interest) Act 1998 or any replacement or modification thereof. All amounts due under the Contract shall be paid in full, and the Customer may not withhold or suspend the payment of any amount due to the Company or offset any such amount against a debt due by the Company to the Customer or its affiliates, for any reason, including alleged defects of goods and/or late deliveries, without the prior written consent of the Company. In the event of payments becoming overdue by more than 10 days, the Company may immediately suspend all pending deliveries, without any prior written notice being necessary.

  • 5.7 All transport of Equipment is at the Customer's risk. Delivery times are always approximate, and the Customer is not entitled to cancel the Contract unless delivery is more than 2 weeks late as a result of a breach by the Company of its obligations under the Contract (for which it is not relieved from liability in accordance with these Conditions). Any loss occurring in transit which exceeds the haulier's insurance cover is at the Customer's risk, and the Customer must ensure that they have sufficient insurance cover for any such excess. Where the Company arranges delivery on behalf of the Customer, the Customer is solely responsible for any transportation charges. The Company accepts no responsibility or liability in respect of such transport arrangements, which will be made purely to assist the Customer.

  • 5.8 The Customer must unload and inspect the Equipment promptly on receipt in the presence of the haulier. In the event of any shortage and/or damage, the carrier's ticket must be endorsed accordingly, and the Customer must report this in writing both to the haulier and to the Company within 2 days of receiving the Equipment. The Customer shall not be entitled to reject the Equipment if the Company delivers up to and including 5% more or less than the quantity of Equipment ordered, but a pro rata adjustment shall be made to the Order invoice on receipt of notice from the Customer that the wrong quantity of Equipment was delivered. The Company may replace or repair any Equipment found to be faulty or damaged at its discretion, subject to compliance with the Customer's obligations.

4. Prices

  • 4.1 Prices set out in the Company's quotation are valid for 4 days and will be adjusted in accordance with the Company's price list in force from time to time. The prices stated in the confirmation of Order will be valid for 30 days from the date of the Contract. All prices quoted are ex-works Westhey Barns unless otherwise agreed in writing and exclude the cost of packaging. They are subject to VAT and any other taxes, charges, duties, or levies that may be chargeable from time to time, which shall be payable by the Customer at the prevailing rate in addition to and at the same time as payment is due for the Equipment.

  • 4.2 Quotations are only invitations to treat and do not constitute an offer. The Company reserves the right to withdraw or amend them at any time prior to the Company’s acceptance in writing of the Customer’s Order.

6. Limitation of Liability

  • 6.1 Subject to clause 6.3, the Company shall have no liability for:

  • 6.1.1 Any damage caused by combining the Equipment supplied with scaffolding or other goods supplied by any other manufacturer, nor where such damage or loss is caused by unskilled erection, usage, or treatment of such Equipment. If any negligence on the part of the Company is established, then the maximum liability on the part of the Company will be determined by the maximum indemnity afforded by the Company's insurers.

  • 6.1.2 Any damage or loss caused to or suffered by the Customer or any other person, entity, or company on whose behalf the Customer may have been contracting with the Company or with any other person, entity, or company in respect of any claim howsoever arising for consequential loss or damage or economic loss

  • 6.1.3 Any loss suffered by the Customer, or for any failure to perform or delay in performing any of the Company’s obligations under the Contract, if such loss, delay, or failure is as a result of a force majeure event. Force Majeure means, among other things, shortages or inability to obtain materials or components, obstacles to production or transportation not due to either party, accidents causing reductions in manufacturing capacities at the premises of either party, its suppliers, or subcontractors, power shortages, delays or refusals to grant an export licence or the suspension or revocation thereof, or any other acts of any government or other authorities that would limit the Company’s ability to perform, fire, earthquake, flood, severe weather conditions, or any other acts of God, quarantines, epidemics, pandemics, or other regional medical crises, labour strikes or lockouts, riots, strife, insurrection, civil disobedience, armed conflict, terrorism or war (or imminent threat of same), or any other cause whatsoever beyond the Company’s control. For the avoidance of doubt, a force majeure event shall not relieve the Customer from any obligation to make any payment under the Contract.

  • 6.1.4 Any drawings, designs, or specifications and the submission of such documents to assist the Customer do not involve the Company in giving any warranty, guarantee, or representation that the Equipment to be supplied by the Company in accordance therewith is practicable, safe, or cost-effective, and the Company is not responsible for the cost of any additional work caused by any deficiency in such drawings, designs, or specifications.

  • 6.2 If the Company's quotation proves to be inadequate for the Customer's needs, then all additional Equipment will be supplied by the Company on request and invoiced. The Company accepts no liability for any inaccuracy in its quotation.

  • 6.3 Nothing in the Contract limits any liability for: (i) death or personal injury caused by a party's negligence; (ii) any breach of any conditions implied by Section 12 of the Sale of Goods Act 1979; (iii) any obligation on the Customer to pay for the Equipment; (iv) fraud, including a fraudulent misrepresentation; or (v) any liability that cannot be limited by law.

7. Termination and Repossession

  • 7.1 If the Customer shall default in making punctual payment of any sum due to the Company under the Contract or these Conditions, or shall fail to observe and perform any of the terms of the Contract or these Conditions, or becomes subject to any of the events listed in clause 7.2, or does or causes to be done or allows any act or thing to be done whereby the Company’s rights in the Equipment may be prejudiced, then the Company may treat this Contract and the Conditions as being repudiated by the Customer, and the Company may terminate the Contract without any notice or other requirement on its part and without prejudice to any pre-existing right of the Company against the Customer for recovery of monies due or any other breach of the Contract or these Conditions:

The Company may:

  • 7.1.1 Re-take possession of the Equipment, and for that purpose, the Company may enter into and upon any premises or sites at which the Equipment may be and remove it from any land and buildings (the Customer being responsible for any damage caused thereby), but without prejudice to any pre-existing right of the Company against the Customer for recovery of monies due or any other breach of the Contract or these Conditions.

  • 7.1.2 Cancel or suspend all further deliveries under the Contract or any other Contract between the Customer and the Company.

  • 7.1.3 Require that all outstanding sums in respect of Equipment delivered to the Customer shall become immediately due.

  • 7.2 For the purposes of clauses 3.4.7 and 7.1, the relevant events are: the Customer ceases business, stops payments to, or makes deeds of arrangement, assignment, or composition with its creditors; being a company that enters any form of insolvency process, whether compulsory or voluntary; suffers or allows the appointment of a receiver or provisional liquidator; suffers any distress or execution, whether legal or equitable, or any attempt thereat upon any of the Company’s property; has an unsatisfied judgement against it for 14 days or more; commits any act of bankruptcy; has an order or notice of resolution for winding up proposed or made against it; or dishonours any cheque drawn upon it.

  • 7.3 No Contract may be terminated, postponed, or varied by the Customer, in whole or in part, without the Company’s prior written consent. If the Customer seeks to terminate, postpone, or vary the Contract, the Customer will indemnify the Company in full and on demand against all liabilities, losses, damages, demands, penalties, and costs and expenses incurred by the Company as a result of such cancellation, postponement, or variation, whether direct or indirect, incurred and/or committed.


8. Jurisdiction

  • 8.1 These Conditions and the Contract to which they relate will be governed in all respects by the law of England and Wales and shall be subject to the exclusive jurisdiction of the English Courts.

  • 8.2 These conditions will supersede and take precedence over any other conditions that may apply outside of the UK.